no_route_available
No mobile money rail can carry this payment right now.
| HTTP status | type | Retry the same request? |
|---|---|---|
| 502 | provider_error | later |
Why it happens
The network is not yet connected in that country (Kenya and Ghana today), or the rail for it is temporarily down or switched off.
What to do
For Uganda, retry later with the same Idempotency-Key. For Kenya and Ghana, collections are not available yet.
Example response
{
"error": {
"type": "provider_error",
"code": "no_route_available",
"message": "A human-readable explanation. Do not parse it.",
"doc_url": "https://docs.skanpay.website/errors/no_route_available",
"request_id": "req_01J9Z3K8Q4W6XK2M7N5P0R3T8V"
}
}